INSTAGRAM

BLOG
ABOUT
THE PODCAST
CONTACT
Home
work with me
MY FAVORITES

LINKEDIN

FRACTIONAL CS LEADERSHIP
REVENUE LEAK FINDER
THE NEWSLETTER

I FIND THE MONEY YOU'RE LEAVING BEHIND

A retention and revenue strategist for solopreneurs and startup founders ready to build predictable, compounding growth.

Predictable revenue will give you the life you started this for.

I'M A SOLOPRENEURI'M A STARTUP FOUNDER

I FIND THE MONEY YOU'RE LEAVING BEHIND

A retention and revenue strategist for solopreneurs and startup founders ready to build predictable, compounding growth.

— Natalie P.,
Online Business Attorney

"After one conversation she showed me a clear plan, now I have a system that runs on its own."

Trusted by 6 & 7-figure founders and growth-stage startups

— Scott Kronzek,
Director of Partnerships 

"She builds systems that make retention, expansion, and long-term success inevitable."

— Josh Millet,
Founder & CEO, Criteria Corp

"A rare blend of strategist and tactician."

You've built something real. Now it's time to build the retention systems that make it sustainable.

I help 6 and 7-figure founders and growth-stage startups install the client experience and retention systems that turn inconsistent income into predictable, compounding growth.

Sound Familiar?

This isn't a sales problem. It's a retention problem,

and it's exactly what we fix.
Great months followed by months that feel like starting over, with no real visibility into what next month will bring.

The Revenue Rollercoaster
Exhausted from launching, selling, and being "on" just to maintain the same revenue level month after month.
The Constant Selling Cycle
Clients get great results but there's no system to build client loyalty, grow them, or turn them into referrals, so every sale starts from zero.
The Retention Gap
It's the system that improves your client experience, grows revenue from the clients you already have, funds your freedom, and stops your business from depending entirely on new sales. 

For solopreneurs, that means installing retention systems, client experience design, and expansion pathways that create predictable monthly revenue.

For startups, that means building Customer Success as a strategic revenue function from the ground up, one that protects recurring income, drives Net Revenue Retention, and supports sustainable scale.

Let's find the money that's already in your business.

Customer Success is
revenue infrastructure.

SEE HOW WE WORK TOGETHER

the revenue framework™

The REVENUE Framework™ is the methodology behind everything I do. It's a proven system designed to help founders install the retention infrastructure that transforms their client experience into a consistent driver of retention, referrals, expansion, and long-term growth.

Learn More About the REVENUE Framework™

Instead of rebuilding revenue from scratch every month, founders using this framework create momentum through client success.

™

Find out exactly where your business is leaking money, in three minutes, for free.

Most founders assume inconsistent revenue means they need to sell more. But the real gap isn't at the top of your funnel, it's in what happens after someone says yes.

The Revenue Leak Finder shows you exactly which part of your client journey is costing you the most right now, and what to fix first so your revenue stops resetting every single month.

Your revenue isn't the problem.
Your system is.

Find My Revenue Leak

Where Do You Want To Start?

You're in the right place whether you're a founder ready to stop rebuilding your revenue from scratch, or a startup that needs a Customer Success leader in your corner. Here's how we work together.

REVENUE STRATEGY INTENSIVE

For founders who need clarity before they build anything. A focused, single-session strategy experience where we map exactly where your revenue is leaking and what to fix first.

You leave with a clear plan, not more questions
TELL ME MORE
90-minute private session

RETENTION + REVENUE ENGINE

For founders who want it done for them. The highest-touch offer in the suite. We design, build, and install your full retention and revenue engine so you can step back from the constant selling cycle and into a business that sustains itself.
3-Month OR 6-Month Private 1:1

THE RICH BIZ SOCIETY

The Rich Biz Society is for female founders serious about revenue growth and making real money. A community for women done building alone, where you get the strategy to grow predictable income alongside a circle of founders just as committed as you are. This is where ambition stops being something you carry by yourself.
Monthly, Quarterly, + Annual Options Available

FRACTIONAL CUSTOMER SUCCESS LEADERSHIP

I partner with growth-stage start-ups to build the post-sale infrastructure behind predictable retention and expansion, turning reactive support into a CS function that drives revenue. Fractional Customer Success leadership, built from 15 years scaling startups to $50M ARR.
2-month minimum

- Natalie Puglisi, Online Business Attorney

Before working with Natalie, I hadn't given much thought to the gaps in my client experience and realized my clients probably felt disconnected during the stretches of time between project milestones. After one conversation she showed me a clear plan to fix it so clients stay engaged and feel supported. Now I have a system that keeps them in the loop, feeling taken care of, and it runs on its own.

- Scott Kronzek, Director of Partnerships at LoanGeek

Natalie builds systems that make retention, expansion, and long-term success inevitable. She has a strong ability to identify gaps in the post-sale journey and turn them into structured, scalable processes that improve onboarding, engagement, and overall client experience.

Hi, I’m Natalie!

I built my career scaling companies to $50M ARR and now I use everything I learned to get founders like you off the revenue rollercoaster for good.

I spent over 15 years building Customer Success and Account Management teams from the ground up inside high-growth startups before bringing that expertise into two worlds.

I work with 6-figure female founders to install the retention systems that create predictable monthly revenue, and I partner with early-stage and growth-stage startups as a Fractional Customer Success Leader to build the revenue infrastructure that makes scaling sustainable.

I left corporate to design a life aligned with my values, and everything I build now exists to help others do the same.

Predictable revenue creates spacious leadership. Spacious leadership creates time freedom. Time freedom is what lets you actually live a life you're lit up by.

MORE ABOUT ME

WELCOME TO THE BOARDROOM:
THE PODCAST

Retention, revenue, and the systems that build predictable income growth for female founders.
New episodes weekly.

CHECK OUT THE PODCAST 

Your weekly seat at the table.

GET THE RICH BIZ WEEKLY
YOU'RE ON THE LIT LIST!
Check your inbox, and your spam folder just in case, so you don't miss a thing.

Join hundreds of weekly readers to get all the retention strategies + revenue systems you need to build predictable income

Every week, Natalie breaks down exactly how to reduce churn, build client loyalty, and turn the clients you already have into your most reliable revenue source, so your income grows without requiring more of you.

get THE rich biz weekly